Privacy Policy
Your privacy is important to us at Freitty. We respect your privacy regarding any information we may collect from you across our website.
Information We Collect
When you access or use freitty.com, we may collect:
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Full name
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Email address
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Phone number (for two-factor authentication)
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IP address, browser type, and device information
We collect this information either directly (e.g., when you fill out a form) or automatically through your use of the website.
How We Use Your Information
We use your information to:
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Create and manage your account
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Provide and improve our logistics services (e.g., cross-dock, transload, transport coordination)
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Authenticate logins and secure access using 2FA SMS
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Maintain platform security and compliance
We do not use your personal data for marketing or promotional messages.
SMS Messaging & Mobile Phone Use
If you provide a phone number, we may send SMS messages strictly for:
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Two-Factor Authentication (2FA)
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Account verification
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Security-related alerts
By entering your phone number, you consent to receive SMS messages for these purposes. Message frequency may vary. Message & data rates may apply. We do not use your mobile number for marketing or share it with affiliates or third parties for promotional purposes.
Information Sharing
We may share your data only in the following circumstances:
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With trusted service providers, such as SMS gateways (e.g., Twilio), hosting providers, and analytics platforms
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When required by law, court order, or regulatory authorities
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To investigate fraud, abuse, or violations of our Terms of Service
We do not sell, rent, or lease your personal information.
Cookies and Tracking Technologies
We use essential cookies and browser storage to:
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Keep you signed in
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Enable secure access
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Improve user experience
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Analyze traffic via tools like Google Analytics
You may disable cookies in your browser settings, though this may impact site functionality.
Data Retention
We retain your data only as long as necessary to:
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Provide active services
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Comply with legal and regulatory requirements
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Maintain internal logs for security/audit purposes
Basic account information is retained for the duration of your account. Authentication logs may be kept for up to 12 months for auditing.
Security
We implement industry-standard security practices, including:
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HTTPS encryption
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Access controls for internal systems
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Secure storage of personal data
While we take all reasonable precautions, no online system is 100% secure.
Your Rights & Choices
Depending on your location, you may have the right to:
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Access the data we hold about you
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Request corrections or updates
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Request deletion of your account and related data
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Withdraw consent to processing (where applicable)
To make a request, email us at contactus@freitty.com.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date. If significant changes are made, we may notify users via email or site notification.
Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:
Freitty Inc.
Email: contactus@freitty.com
Address: 2202 W 166TH ST MARKHAM, IL 60428