01
What do you need from me to start a de-palletizing job?
BOL + packing list, separation rules (SKU/PO/destination), any labeling specs/samples, and special handling notes (height caps, fragile, etc.).
De-Palletizing — From Pallets to Floor-Loaded or Mixed Freight
Safe removal of freight from existing pallets and conversion into floor-loaded, loose, or mixed configurations for cube optimization, special handling, or equipment change. Managed with SLA, Platform-Guided Workflows, and a complete digital photo trail.
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How our windows work
Windows operate on the facility’s local time zone (TZ varies by location).
12 AM - 3 AM
3 AM - 6 AM
6 AM - 9 AM
9 AM - 12 PM
12 PM - 3 PM
3 PM - 6 PM
6 PM - 9 PM
9 PM - 12 AM
Booking & check-in close 60 minutes before the window ends.
What Is De-Palletizing?
De-Palletizing is the process of removing freight from existing pallets and preparing it as floor- loaded, loose, or mixed configurations. Shippers and carriers use it when they need to optimize cube, meet special handling rules, change equipment types, or prepare freight for cross-dock, transload, or storage.
Why FREITTY for De-Palletizing
Platform-Guided
Workflow Gates
Every job follows a structured playbook—Inbound → Verify → De-Palletize → Stabilize/Prepare → Release. Workflow Gates enforce counts, photos, and safety checks at each step.
Digital Audit Trail (Photo Proof)
Time-stamped photos (before/after, GPS & timestamps), updated counts, labels, and eDocs/ePOD (where available) are saved to a digital job file on the Freitty Ops Platform, reducing disputes and providing clear evidence of condition.
Short-Term Staging
Options
If freight must be removed from pallets and held temporarily, we can stage or move it into short- term storage while you coordinate the next move, maintaining the digital chain-of-custody.
Support for Cube Optimization &
Equipment Changes
We configure freight for your next step—floor-loading for containers, mixed stacks for cross- dock, or loose freight for repack—within equipment and safety limits.
Integrated Logistics on the Freitty
Platform
Combine de-palletizing with palletizing, cross-dock, rework, short-term storage, reloading/transload, or Local Pickup & Delivery in one order with centralized booking, tracking, documentation, and billing.
How It Works
How Our De-Palletizing Service Works
01
Request & Define the Outcome
Send BOL, counts, target configuration, and any special handling limits. Photos help for complex loads.
02
Digital Check-In & Assessment
Trailer checks in, condition is documented, freight is unloaded, and counts are confirmed.
03
Platform-Guided De-Palletizing
We remove freight from pallets and rebuild it per your instructions (floor-loaded, loose, mixed). Re-wrap or basic labels if requested.
04
Verify, Document & Release
Final photos and counts are uploaded, documents updated, and freight staged or handed off for the next move.
When is De-Palletizing Needed
You Need to Convert
Pallets to Floor-Loads
For example, moving from domestic palletized freight to floor-loaded container export,
or maximizing cube on certain lanes.
You’re Changing
Equipment or Mode
Adjusting freight for a different trailer or container type, or preparing freight for transload/cross-dock operations.
Special Handling,
Inspection, or Repack is
Required
Product must be accessible for QA, relabeling, or repack, and pallets get in the way.
Receiver/Retailer Specs
Require a Different
Configuration
Freight must arrive loose or in mixed stacks rather than standard pallets, subject to their guidelines.
You’re Preparing for
Deconsolidation or
Complex Splits
Breaking pallets down is the first step before cross-dock splits, route waves, or store-level allocation.
Capabilities & Freight Types
Supported Equipment (varies by location):
• 53’ dry vans and reefers
• Domestic intermodal (53’)
• Ocean containers (20’/40’/45’ — dry/HC)
• Box/straight trucks
Freight Types Handled:
• Cartons and cases
• Crates and boxed equipment
• Retail, e-commerce, and general non-hazmat freight
• Selected oversized/heavy items within site equipment and safety limits
Add-On Options (where available, billed separately):
• Shrink-wrap/strapping to stabilize loose/mixed stacks
• Basic relabeling/label replacement
• Corner boards/top sheets/dunnage
Hazmat
Hazmat is not handled unless explicitly listed on the Location Card. Long-term cold storage is not offered unless specifically listed; temperature-controlled transfer/staging is only at select hubs.
Pricing, SLA & Terms
Clarity and control—before you commit. Inside you’ll find:
See Full Pricing, SLA & Terms
Pricing, Clearly
Components, free time, common add-ons, and pass-through fees.
How totals appear before you confirm.
SLA & Documentation
15/30/60 SLA from check-in, 8 windows, 60-min cutoff rule, and when timers pause.
What’s in the digital photo log; ePOD where available.
Insurance & Liability
We independently provide cargo insurance in accordance with the standard industry practice, where coverage is determined based on the value-to-weight ratio of the shipment.
FREITTY is not an insurer; claims follow carrier/warehouse policies.
De-Palletizing FAQ
Have Questions? We've Got Answers!
02
How do you ensure accuracy when breaking down pallets?
Jobs run through Platform-Guided Workflow Gates with mandatory counts and time-stamped photo checkpoints (before/after, key stages). All data and images are stored in your digital job file on the Freitty Platform.
03
Can you build multiple outbound orders or configurations from the same pallets?
Yes. We can de-palletize and rebuild freight into different configurations for multiple outbounds, hubs, or processes—as long as rules and capacity are defined up front.
04
Do you re-wrap or stabilize freight after de-palletizing?
Yes—where requested and available. We can apply shrink-wrap, straps, corner boards, or dunnage to keep loose/mixed stacks stable. Supplies are pre-approved and billed separately.
05
Can you relabel product during de-palletizing?
Yes—basic label replacement/relabeling is available where listed. We can remove or cover incorrect labels and apply replacements according to your specs. Materials are billed separately after approval.
06
Can de-palletizing be done inside the trailer?
When space and safety allow—yes. Otherwise, work is performed on the dock in line with on- site safety rules.
07
Do you support temperature-controlled product?
Where listed, we provide transfer/staging in refrigerated trailers or designated cold areas. Long- term cold storage is not offered unless a site explicitly lists it; check the Location Card.
08
How is pricing calculated?
Pricing is based on handling (time/per-pallet/CWT), materials, after-hours, and other accessorials. You’ll see an itemized quote before work begins. Availability varies by location; special equipment/supplies are pre-approved and billed separately; see the Location Card.
Need Pallets Broken Down—Safely and On Schedule?
Convert palletized freight into floor-loaded, loose, or mixed configurations with digital proof and predictable SLAs.
Get a Quote
Request a Call